TERMS AND CONDITIONS

Welcome to the PALOP Festival website!

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you may not use this website.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as our Privacy Policy. These terms apply to all users of the website, including browsers, vendors, customers, and content contributors.

2. Ticket Purchases

Official Sales Channels: Tickets for the PALOP Festival are only available through the official ticketing outlets listed on this website. Tickets purchased from unauthorised sellers, including third-party websites or social media platforms, may be invalid, and PALOP Festival accepts no responsibility for such tickets.
Ticket Types: All ticket types, including Early Bird, General Admission, and VIP, are subject to availability and may include specific terms or conditions, such as age restrictions or access limitations.
Refunds and Transfers: All ticket sales are final. Tickets are non-refundable and non-transferable unless otherwise stated under specific conditions, such as event cancellation.

3. Event Participation

Behaviour: All attendees must act responsibly and respectfully toward others. PALOP Festival reserves the right to remove individuals who engage in disruptive, unsafe, or unlawful behavior.
Liability: By attending the festival, you accept that PALOP Festival is not responsible for personal injury, loss, or damage to personal property during the event, except in cases of negligence or misconduct by PALOP Festival organizers.
Prohibited Items: Weapons, illegal substances, and items deemed unsafe or disruptive by festival staff are strictly prohibited. Any violations may result in removal from the event.

4. Use of Website

Content Ownership: All content on this website, including text, images, logos, and videos, is owned by PALOP Festival or licensed to us. Unauthorised use, reproduction, or distribution is prohibited.
User-Generated Content: By submitting content (e.g., reviews, comments, or photos) to this website or our social media platforms, you grant PALOP Festival a non-exclusive, royalty-free license to use, reproduce, and publish your content for promotional purposes.
Prohibited Use: You may not use this website for illegal purposes, to violate intellectual property rights, or to transmit harmful or malicious code.

5. Privacy and Data Protection

Data Collection: Your personal information is collected and processed in accordance with our Privacy Policy, which outlines how we protect your data and your rights as a user.
Third-Party Links: This website may contain links to third-party websites. PALOP Festival is not responsible for the content, policies, or practices of these external sites.

6. Event Changes and Cancellation

PALOP Festival reserves the right to modify event details, including date, time, location, lineup, or other aspects, at its discretion.
In the event of a cancellation, we will notify ticket holders through the contact details provided at the time of purchase. Refunds, if applicable, will be issued in accordance with our refund policy.

7. Age Restrictions

Certain areas or performances within the festival may have age restrictions. Identification may be required to verify age upon entry.
Children under the age of 14 must be accompanied by a parent or guardian at all times.

8. Accessibility

PALOP Festival is committed to providing an inclusive experience for all attendees. Accessibility options, including viewing platforms and companion tickets, are available for individuals with disabilities. Please contact us in advance to arrange accommodations.

9. Limitation of Liability

To the fullest extent permitted by law, PALOP Festival shall not be held liable for:

Any indirect, incidental, or consequential damages resulting from the use of this website or attendance at the festival.
Issues beyond our control, such as weather, travel disruptions, or acts of God.

10. Modification of Terms

PALOP Festival reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting to this website. Your continued use of the website signifies your acceptance of any updated terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions regarding these terms, ticketing, or accessibility, please contact our support team at info@palopfestival.com.

Thank you for supporting PALOP Festival — we can’t wait to celebrate with you!